WHAT TO EXPECT
What To Expect.
At JP-Therapy, we want your experience be as comfortable as possible, to aid this, below we've listed a few things on what to expect.
What To Expect
JP THERAPY
At JP therapy we kindly request that you are on time for your appointment and to inform us at the earliest convenient time to cancel. 24 hours notice is preferable however we are aware that issues arise and this is not always possible.
If a patient fails to attend for an appointment with no contact made it will be at the discretion of JP therapy if a further appointment is made in the future.
JP therapy can accommodate early and late appointments to fit in with your schedule and we will be able to offer weekend appointments when available and required.
INITIAL ASSESMENT
On initial assessment we will ask for details including name, address, date of birth and contact number. We will ask about any previous or current medical issues as this can affect type of treatment given in the clinic and it is vital we are made aware of current medication being taken. All information is confidential and will not be shared without your consent, if necessary we will write to your GP with your full consent given.
To conduct a full assessment please ensure relevant clothing is worn as we do need to observe your standing and seated posture. Treatment can require removal of clothing but this will be discussed and will only be done with your complete consent. Your comfort and modesty is our priority and will be maintained throughout your treatment.
Patients are welcome to bring a friend or relative to an appointment. The initial assessment can last up to 1 hour.
FOLLOW UP TREATMENTS
WHAT IF MULTIPLE TREATMENTS ARE REQUIRED?
These will last up to 45 minutes and will include a brief review of progress and reaction to treatment given. A further treatment will be offered and given with your consent.
We pride ourselves on treating and resolving symptoms as quickly as possible, follow up treatments will be discussed and patients will be given the option of booking in the clinic prior to leaving or to contact us at your convenience.
RECURRENCE OF INJURY
WHAT IF THE PROBLEM COMES BACK?
If an injury or condition re-occurs just let us know and we can arrange an appointment to help resolve the relevant condition. Some conditions cannot be cured and will benefit from a maintenance programme of treatment to ensure symptoms are kept to a minimum.
